Our Policies
Check-In and Check-Out Standards
Arrival and departure times at ND Love Boutique in New Orleans, LA are set to maintain a consistent turnover window for cleaning and inspection. Standard check-in begins in the afternoon, and standard check-out occurs in the morning; the specific times appear in your confirmation. Early check-in or late check-out may be possible depending on calendar gaps and housekeeping capacity, and any adjustment must be confirmed in writing before the day of arrival or departure.
Access and Verification
confirmation—whether a keypad, smart lock, or in-person handoff—must be followed as written. Government-issued ID matching the reservation name may be requested at any time to comply with platform rules and local regulations.
Luggage Timing
Baggage drop-off outside booked hours is not guaranteed. When available, it must be arranged ahead of time and kept within the agreed window so cleaning and maintenance can proceed without interruption.
Occupancy and Visitors
Occupancy limits align with the sleeping arrangements and with New Orleans short-term rental regulations. The maximum number of overnight guests is listed in your confirmation and may not be exceeded. Daytime visitors are allowed only if overall use remains quiet, respectful, and within building guidelines; any gathering must stay well below occupancy limits and end within quiet hours.
Registration of All Guests
All overnight guests must be included on the reservation. Unregistered guests are not permitted to stay, and adding guests after booking requires written approval so safety and compliance records remain accurate.
Children and Suitable Use
Families are welcome; however, guardians are responsible for supervising children and for ensuring the interior, balcony areas, and corridors are used safely. Cribs or high chairs are available only when noted in your confirmation.
Pets and Service Animals
Pets are only permitted when confirmed in writing prior to arrival and when a pet fee, if applicable, has been accepted. Unauthorized animals are not allowed. Service animals, as defined by applicable law, are accommodated; advance notice helps us prepare the space appropriately.
Quiet Hours and Community Standards
The apartment is part of a residential environment where consistent courtesy is expected. Quiet hours apply in the evening and overnight; the exact window appears in your confirmation and should be observed both inside the apartment and in common areas.
Sound and Gatherings
Speakers, amplified music, and group activities must be kept at conversation level at all times. Parties, ticketed events, and commercial uses are not permitted. Any complaint from neighbors or building staff is grounds for immediate correction and may lead to termination of the stay if unresolved.
Common-Area Conduct
Hallways, entries, elevators, and outdoor approaches must remain clear. Do not prop open doors or block access with luggage. Smoking and vaping rules extend to common areas where building policy requires it.
Smoking, Vaping, and Odors
Smoking and vaping are not allowed inside the apartment. If exterior smoking is permitted by building policy, dispose of waste responsibly and keep doors and windows closed to prevent odor transfer. Evidence of indoor smoking or odor remediation may result in a fee.
Cleaning, Damage, and Fees
Housekeeping prepares the home before each arrival. During the stay, guests maintain everyday tidiness and use the provided bins for trash and recycling according to local guidelines.
Normal Use and Accidental Damage
Reasonable wear is expected. If something breaks, notify us promptly so we can assess the item and arrange repair. Fast reporting often prevents larger issues and helps avoid charges that might otherwise apply.
Spills, Stains, and Special Cleaning
Please address spills when they happen and inform us about stains that may require treatment. If professional remediation is needed beyond standard turnover, a fee may apply and will be documented with photos and invoices when available.
Keys, Fobs, and Access Devices
Any lost key, fob, garage pass, or parking permit must be reported immediately. Replacement costs and, if required, lock reprogramming are the responsibility of the guest and will be itemized.
Safety, Security, and Compliance
Local rules in New Orleans, LA require adherence to building and city safety standards. The apartment includes standard safety devices; do not disable them. Keep exits, detectors, and electrical panels unobstructed.
Appliances and Utilities
Use appliances only as intended and follow the posted instructions. Do not leave active cooking unattended. Report any leak, electrical issue, or unusual noise as soon as it is noticed so maintenance can respond.
Outdoor and Balcony Use
If the listing includes a balcony or outdoor area, observe posted capacity and keep railings clear. Do not climb or place furniture against railings. Outdoor hours mirror quiet hours; move inside when required by building policy or weather advisories.
Local Regulation Awareness
Short-term rental operations in New Orleans may require permits and adherence to occupancy, parking, and noise ordinances. Guests must follow any posted notices or updates delivered during the stay to remain compliant with current city guidance.
Cancellations, Changes, and Financial Terms
The cancellation and modification policy attached to your reservation governs whether dates can be changed and whether payments are refundable. Review the policy before booking and again when planning adjustments.
Modifications and Extensions
Date changes and extensions depend on calendar availability and must be approved in writing. New nightly rates or cleaning schedules may apply to modified stays, and any additional charges will be disclosed before confirmation.
Refund Method and Timing
If a refund is due under the stated policy, it will be processed through the original payment method or platform used to reserve the apartment. Processing times vary by provider; confirmation will be sent once the refund has been initiated.
Violations and Early Termination
Failure to follow occupancy limits, quiet hours, smoking rules, or safety guidance may result in immediate termination without refund as permitted by the governing policy. Documentation is maintained to support any decision made under the rules of the reservation.